Thank you for choosing our information retrieval services. We aim to provide you with a seamless and satisfactory experience on our platform. Please review our policy on refunds and cancellations.
Please note that We offer 100% refund after 30 days of purchased a product or service. Please read our Refund Policy / Terms and Condidtion before you purchase our product or services.
Receiving an empty report,
Being charged twice for the identical report
Inaccuracies in a report,
Incomplete report,
Untimely report
In cases where there's a dispute over the quality or fulfillment of a product or service, we will offer a 50% refund as a compromise to resolve the issue. Refunds will be processed within 2 days of purchase upon receipt and customer will request us through email at support@steervin.com or via live chat support.
Orders can be canceled if Customer provide wrong information Or they have not been deliver within 24 hours of order.
Upon receipt of your refund request, our team will review and, if approved, process the refund. This typically takes up to 7 business days, although under normal circumstances, it should be completed within 2 business days. Refunds will be issued using the original payment method.
Kindly be aware that eligibility for a refund may be affected if there is a violation of our terms of service, such as filing a chargeback or inappropriate use of the service.
We retain the right to amend our Refund and Cancellation Policy at our discretion, with any alterations being prospective and not retrospective. The latest version of the policy will dictate our handling of refunds and cancellations and can be accessed on this page. For any inquiries or concerns about our policy, please contact us through our Contact Us page or at support@steervin.com. Your satisfaction is important to us, and we appreciate your selection of our information retrieval services. Thank you for your business.